Customer Support Manager, Abel Murietta, reports that the new Autodesk Support Services for Collaborative Project Management (CPM) Page is Now Available on Autodesk.com. Our global help desk will be providing support for Buzzsaw, Constructware, and Streamline in North America, UK, Australia, Hong Kong, and Japan. Other resources are available for Autodesk Design Review. Subscribers to Buzzsaw and Streamline are entitled to a copy of Autodesk Design Review.
For Buzzsaw, Constructware, and Streamline, users will notice 3 boxes on the right side of the pages:
- Contact a Support Expert – This allows customers to reach CPM support depending on their geographical location by phone or web support which will directly issue a ticket number upon submission.
- Download the Data Sheet – This is collateral that customers can use to learn more about our support service offerings to new and existing customers.
- Scheduled Maintenance Information – This provides information on the times we conduct maintenance and updates to our servers.
DWF is a key ingredient of the CPM products. A variety of support options are available for them.