Beyond the Paper

Autodesk Design Review Mobile - Ready, Set, Launch!

Design Review Mobile is now available on the iTunes app store! Be one of the first to download your copy today and begin viewing your Autodesk files from anywhere at any time. This free app lets you view and markup 2D and 3D design files directly on your iPad, iPhone, or iPod touch.

This is just a part of the broader Autodesk Cloud launch that was just announced today. The official press release has details on all the new services!

Send us your feedback on either Design Review Mobile or the Autodesk Cloud, using http://feedback.autodesk.com/cloudservices. We look forward to hearing from you!

Design Review Mobile and the Autodesk Cloud, just a few more examples of helping you go beyond the paper.

Autodesk Design Review 2012 Hotfix Available

In the last post we mentioned that Autodesk Design Review customers were reporting issues on the discussion group regarding uninstalling and installing the latest three versions of the software because of Microsoft Visual C++. In that post we provided some workarounds until we had a hotfix ready.

We're happy to report that the Hotfix - Autodesk Design Review 2012 is ready for downloading from the product's Services & Support website.

This hotfix solves the critical uninstall and install issues in Autodesk Design Review 2012.

• Autodesk Design Review 2012 uninstall fails when Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package KB2538424 is installed.
• Autodesk Design Review 2012 uninstall/install fails when Microsoft Visual C++ 2010 x86 Redistributable – 10.0.40219 is installed.

The current Autodesk Design Review 2012 downloads already includes this hotfix.

Recent Design Review Uninstall/Install Issues Related to Microsoft Visual C++

Autodesk Design Review customers are having trouble uninstalling and installing the latest three versions of our software because of Microsoft Visual C++.

Uninstall Issues

Some Autodesk Design Review uninstall issues are related to a recent Microsoft Windows fix (KB2538424 “Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package MFC Security Update”). After applying that fix, customers report seeing these error messages when trying to remove Autodesk Design Review 2010, 2011, or 2012.

Additionally, customers are reporting that the Microsoft Visual C++ 2010 Service Pack 1 Redistributable is also triggering error messages when trying to uninstall Autodesk Design Review 2012.

Suggested Solutions

If you’re having difficulty uninstalling Autodesk Design Review 2010, 2011, or 2012 due to these Microsoft Visual C++ errors, the Design Review Software Development Team has developed an Autodesk Design Review Uninstall Tool that you can use. Download the Autodesk Design Review Uninstall Tool from this blog. When you run it, the tool will attempt to uninstall Autodesk Design Review 2010, 2011, and 2012 for you.

In cases where the Autodesk Design Review Uninstall Tool cannot uninstall the product, follow these manual steps.

When uninstalling Autodesk Design Review 2010, 2011, or 2012, and the error message shows “Microsoft Visual C++ 2005 SP1 redistributable is required…”:

1. Download the “Microsoft Visual C++ 2005 SP1 Redistributable Package (x86)” file directly from the Microsoft website and install it.
2. Uninstall Autodesk Design Review.

When uninstalling Autodesk Design Review 2012, and the error message shows “Microsoft Visual C++ 2010 distributable is required…”:

1. Uninstall “Microsoft Visual C++ 2010 x86 Redistributable – 10.0.40219”.
2. Download the “Microsoft Visual C++ 2010 Redistributable Package (x86)” file directly from the Microsoft website and install it.
3. Uninstall Autodesk Design Review.
4. Optional: (Other programs may depend on this.) Download the “Microsoft Visual C++ 2010 SP1 Redistributable Package (x86)” file directly from the Microsoft website and install it.

Install Issues

In some cases, Microsoft Visual C++ 2010 distributable is also preventing customers from installing Autodesk Design Review 2012.

Suggested Solution

1. Uninstall “Microsoft Visual C++ 2010 x86 Redistributable – 10.0.40219”.
2. Download the “Microsoft Visual C++ 2010 Redistributable Package (x86)” file directly from the Microsoft website and install it.
3. Install Autodesk Design Review 2012.
4. Optional: (Other programs may depend on this.) Download the “Microsoft Visual C++ 2010 SP1 Redistributable Package (x86)” file directly from the Microsoft website and install it.

For more detailed information about installing and uninstalling Autodesk Design Review, please visit the Autodesk Design Review discussion group.